国家开放大学2024年春《商务英语4》单元自测1-8汇总参考答案148题

2024年4月2920:21:11发布者:国开文档专家 46 views 举报

阅读理解:根据文章内容,完成选择题(每题10分)。

Schengen Visa Application Steps


  Identify the country or countries you will be travelling to. It is particularly important to know which countries you are travelling to because it determines where and how you are going to send your application.
 If you are intending to visit just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.
 If you are intending to visit two or more Schengen countries, your application must be sent to the embassy or consulate of the country that shall be your main destination.
 If you are intending to visit several Schengen countries, but do not have a main destination, you should apply for the visa at the embassy or consulate of the first Schengen country on your travel itinerary.
  Fill out an application form beforehand to obtain a Schengen visa. You can download and print off the form online.
  Prepare all the requirements for your Schengen visa application. Depending on the consulate or embassy, you are required to show the following documents:
  A valid national passport
  Evidence showing the purpose of your trip (e.g. hotel reservations)
  Proof of medical insurance
  A round-trip travel ticket
  Proof of funds
  Check the processing time to ensure you get your Schengen visa on time. The processing time varies per embassy, so it is important to take the processing time into account when planning your trip.


This passage is mainly about   1   .
A. what is a Schengen visa
B. who can apply for a Schengen visa
C. how to apply for a Schengen visa

2. If you are intending to visit two or more Schengen countries, you will need to send your application   2   .
A. to the embassy or consulate of the country that shall be your main destination
B. directly with the embassy or consulate of that particular country
C. to the embassy or consulate of the first Schengen country on your travel itinerary

3. You can download and print off the form   3   .
A. via your phone
B. on the Internet
C. by your friends

4. You are required to show the following documents EXCEPT   4   .
A. a round-trip travel ticket
B. a valid national passport
C. a birth certificate

5. The processing time is   5    per embassy.
A. different
B. the same
C. similar

答案是:C||A||B||C||A

翻译:为句子选择正确的翻译(每题10分)。

The American idea of custom service is to make each customer the center of attention.   1  
A. 美式客服理念认为每位客户都是关注的焦点。
B. 美国的客户都有以自己为中心的想法。
C. 美国的客户服务人员都有以客户为中心的想法。

2. Many products come with a money-back guarantee.   2  
A. 许多产品都要先付款得以保障。
B. 许多产品都有退款承诺。
C. 许多产品都要退款。

3. Make sure to look your customers in the eye.   3  
A.确保要把顾客像眼睛一样珍视。
B.确保把顾客看在眼睛里。
C.确保要直视顾客的眼睛。

4. Always look for ways to go above and beyond the expectations of your customers.   4  
A. 一定要想方设法,超越顾客的期望。
B. 一定要寻求在顾客期待之外的想法。
C. 总是要寻找达到顾客期望的方法。

5. The worst thing is that you discovered at the last moment there were missing parts in the order before shipment.   5  
A. 最糟糕的事情是,在装船之前的最后时刻,你发现订单货物有遗漏。
B. 最糟糕的事情是到了最后一刻还没有装船。
C. 最糟糕的事情是在装船前的最后一刻,你有所发现。

答案是:A||B||C||A||A

完形填空:选择正确答案,补全文章(每题10分)。

  Another example is reading non-verbal communication.    1    read the non-verbal communication of another person can be a great asset in the communication process. By being aware    2    different signs and expressions    3    a person gives verbally and non-verbally, a negotiator can adjust his/her approach and the negotiation can go smoothly. If    4    , it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. Being familiar with another person helps you to    5    the differences between verbal and non-verbal communication within the negotiation atmosphere.

答案是:Being able to||of||that||possible||sense

阅读理解:根据文章内容,选择正确答案(每题10分)。

  China has the most franchises in the world but the scale of their operations is relatively small. Each system in China has an average of 43 outlets, compared to more than 540 in the United States. Together, there are 2,600 brands in some 200,000 retail markets. KFC was the most significant foreign entry in 1987 and is widespread. Many franchises are in fact joint-ventures, as at their forming the franchise law was not explicit. For example, McDonald's is a joint venture. Pizza Hut, TGIF, Wal-mart, Starbucks followed a little later. But total franchising is only 3% of retail trade, which seeks foreign franchise growth. The year 2005 saw the birth of an updated franchise law, “Measures for the Administration of Commercial Franchise”. Previous legislation (1997) made no specific inclusion of foreign investors. Today the franchise law is much clearer by virtue of the 2007 law, a revision of the 2005 law. The laws are applicable if there are transactions involving a trademark combined with payments with many obligations on the franchisor. The law comprises 42 articles and eight chapters.

According to the passage, the passage mainly talks about   1   .
A. the scale of franchising in China
B. the franchise law in China
C. an outline of franchising in China

2. KFC was the   2    foreign franchise to China in 1987 and is widespread.
A. most profound
B. first
C. wealthiest

3. Many franchises are in fact joint-ventures, because   3   .
A. at the beginning stage, franchise law was not so clear
B. at the beginning stage, many franchises could not find the right partners
C. many foreigners were not familiar with Chinese culture

4. Foreign franchise grows in China because of   4   .
A. the open policy
B. the small amount of retail trade
C. the Chinese culture

5. The writer has the   5    attitude to franchising in China
A. negative
B. positive
C. neutral

答案是:C||A||A||B||B

翻译:为句子选择正确的翻译(每题10分)。


Team building skills are critical for your effectiveness as a manager or entrepreneur.   1  
A. 为了经理或企业家的有效性,团队建设技能很关键。
B. 作为一名经理或企业家,团队建设技能对提升有效性至关重要。
C. 团队建设技能对经理或企业家的有效性持批判态度。

2. In real life, team work success rarely happens by itself if there are no focused team building efforts or activities.   2  
A. 实际生活中,如果没在团队建设上付出过专注的努力或活动的话,团队工作是很难独自成功的。
B. 实际生活中,如果没有关注的团队建设努力或活动的话,团队工作本身是不会成功的。
C. 实际生活中,如果没有聚焦的团队建设努力或活动的话,团队工作自己也是会成功的。

3. Teammates who have team spirit are better able to work together and achieve team goals.   3  
A. 团队中,谁有团队精神,谁就能一起合作并实现团队目标。
B. 有团队精神的队友能更好地协同工作,实现团队目标。
C. 有团队精神的队友比较好,能一起合作并实现团队目标。

4. Acting cooperatively is a good way to show team spirit because doing so contributes to the overall success of the team.   4  
A. 合作是表现团队精神的好方法,因为这样做有助于整个团队的成功。
B. 合作行动是展示团队精神的好方法,因为这样做能构成整个团队的成功。
C. 互助合作是好路子,能展示团队精神,也能帮助整个团队成功。

5. Team members must fulfil their duties with their full efforts.   5  
A. 团队成员必须用全部的努力来实现自己的义务
B. 团队成员必须凭借全部的努力来满足自己的义务。
C. 团队成员必须尽全力履行自己的义务。

答案是:B||A||B||A||C

完形填空:选择正确答案,补全文章(每题10分)。

Alibaba Seeks to Raise Billions in IPO

  Investors in the United States are preparing for the first public sale of stock in the Chinese company Alibaba. The company sells goods    1    linking buyers and sellers in the huge Chinese online market. Alibaba is expected to    2    its initial public offering, called an IPO, in September on the New York Stock Exchange.
  The total value of the company, based in Hangzhou, has been estimated at about $200 billion. Reports from Bloomberg News say Alibaba is offering investors a 12 percent    3    of the company. That would mean the company could raise    4    $20 billion dollars in the public stock sale.
After the IPO, Alibaba could become one of the most    5    technology companies in the world. Apple, for example, has a market value of about 

390 billion and Microsoft is worth about $370 billion.

答案是:by||make||share||as much as||valuable

阅读理解:根据文章内容,判断正误(每题10分)。

Online Shopping Spree Sets Record

  Chinese shoppers spent billions online yesterday as they took advantage of discounts offered on Singles Day (November 11). It is a festival for young single people to celebrate by eating together, sending gifts or going shopping, thus seized on by online retailers to increase sales.
  It took only 13 hours for sales on just two online sites, Taobao and Tmall, to fly past last year's overall total of 19.1 billion yuan (US$3.1 billion).The final figure of Singles Day reached an astonishing 35.02 billion yuan as hundreds of thousands of consumers rushed to buy clothes, furniture, and home decoration items at discount prices. What friends and colleagues greeted each other with that day was “Bought anything today?” as they exchanged tales of bargains or disappointing news of popular items sold out minutes after the spree began at midnight.
  In under nine hours, turnover at the Alibaba Group's Tmall and Taobao sites had exceeded that of last year's Cyber Monday, a similar event in the United States.
  “We hope other e-commerce sites also did a good job as we want Singles Day to be a holiday for consumers and a good chance for retailers to discover the unmet needs of shoppers,” Jack Ma, founder and chairman of Alibaba Group, told reporters.
  “It's not a difficult thing to bring our total transaction size to 100 billion yuan in a couple of years but we hope to do more to help vendors and manufacturers to upgrade their products and service to reach more clients,” Ma said at a news briefing.

Online retailers took hold of the shopping spree to increase sales successfully.   1  

2. The final figure of Singles Day for this year reached 19.1 billion yuan.   2  

3. Cyber Monday is a similar event in the Great Britain.   3  

4. Other e-commerce sites did as well as Alibaba Group on Singles Day.   4  

5. Jack Ma's goal of transaction size is to reach 100 billion yuan in several years.   5  

答案是:T||F||F||F||T

翻译:为句子选择正确的翻译(每题10分)。

Not all corporations are traditional businesses that sell stock.   1  
A. 所有的公司都不是出售股票的传统企业。
B. 并非所有的公司都是出售股票的传统企业。
C. 并非所有的公司都是非出售股票的传统企业。

2. But don't forget, some of those companies made a killing.   2  
A. 但是不要忘记,一些公司垮掉了。
B. 但是不要忘记,一些公司进行了谋杀。
C. 但是不要忘记,一些公司赚了大钱。

3. I don't think there's a lot of appetite for adventure in the market right now.   3  
A. 我不认为如今在市场中有很多冒险的欲望。
B. 我认为如今在市场中没有很多冒险的欲望。
C. 我认为如今在市场中有很多冒险的好奇心。

4. I see our company as entering a transitory period.   4  
A. 我认为我们公司正进入一个过渡期。
B. 我明白我们公司正进入一个过渡期。
C. 我看着我们公司正进入一个过渡期。

5. We simply don't have the funds to make any serious investments towards obtaining a bigger market share.   5  
A. 我们根本没有资金进行严肃的投资买到更大的市场股份。
B. 我们根本没有资金进行严重的投资达到更大的市场分享。
C. 我们根本没有资金进行大量的投资获取更大的市场份额。

答案是:B||C||B||A||C

—__________________?
— Sure, no problem. First, go see Cindy and tell her where you're going and when.

Will the company reimburse everything

Will I use the card for everything

Can you fill me in

答案是:Can you fill me in

— How would you like to go?
—__________________.

I'll get in touch with the railroad

I'd like to fly to Frankfurt for a stay of two days

I expect to depart for Frankfurt on Sunday, September 1st

答案是:

____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.

 For

On

In

答案是:

You can download and print off the ____________ online.

from

form

formal

答案是:

翻译:为句子选择正确的翻译(每题10分)。


Can you fill me in?  
A. 你能替代我一下吗?
B. 你能为我填写吗?
C. 你能向我详细介绍一下吗?

2. Not all restaurants accept the card.  
A. 所有酒店都不接受此卡。
B. 并非所有酒店都接受此卡。
C. 所有酒店接受的不是此卡。

3. We used to have cash advances.  
A. 我们以前是预支现金。
B. 我们使用已有的现金。
C. 我们习惯了预支现金。

4. Let me know how you like living out of a suitcase.
A. 到时候告诉我没有旅行包你是怎么活下来的。
B. 到时候告诉我你是怎么带着旅行包生活的。
C. 到时候告诉我你怎么那么喜欢带着旅行包生活。

5. It is very profitable for the issuing offices to finance the funds they collect by issuing traveller’s checks.  
A. 对发行机构来说,发行旅行支票提供融资便利是有利可图的。
B. 对发行机构来说,融资有利可图,他们征集资金,发行旅行支票。
C. 对发行机构来说,征集资金,发行旅行支票,融资等,都是有利可图的。

答案是:

— Hello, is that Sail Moving Company?
— _________________?

Yes, this is Jack speaking. Thanks for calling. What can we do for you

Yes, I'm Jack. Thanks for calling. What can we do for you

Yes, speaking. What can I do for you

答案是:

_________ the situation may be, make sure that you don't leave your customer with an unanswered question.

Whatever

Whenever

However

答案是:

Some stores even offer _________ lanes for customers with 10 items or less to checkout quickly. 

expire

express

exact

答案是:

阅读理解:根据文章内容,判断正误(每题10分)。

The Feel Good Factor in Customer Service


  A challenge in working in customer service is to ensure that you have focused your attention on the right key areas, measured by the right Key Performance Indicator (KPI). One of the most important aspects of a customer service KPI is what is often referred to as the “Feel Good Factor”. Basically the goal is not only to help the customer have a good experience, but to offer an experience that exceeds expectations. Several key points are listed as follows:
  Know what products/service you are offering from back to front. In other words, be an information expert. It is okay to say “I don’t know”, but it should always be followed up by “but let me find out” or possibly “but this person will be able to assist you”. Whatever the situation may be, make sure that you don’t leave your customer with an unanswered question.
  Most of the communication that you relay to others is done through body language. If you have negative body language when you communicate with others, it shows that you don't care. Two of the most important aspects of positive body language are smiling and eye contact. Make sure to look your customers in the eye. It shows that we are listening to them and hearing what they are saying. And of course smiling is more inviting than a blank look or frown.
  Nothing surprises your customers more than an employee going the extra mile to help them. Always look for ways to go above and beyond the expectations of your customers. In doing so, it helps them to know that you care and it will leave them with the “Feel Good Factor” that you are searching for.

The goal of customer service is to give customers an experience that meets their expectations.

2. Leave your customer with an unanswered question is unacceptable.

3. Both positive body language and negative body language are necessary in customer service.

4. Eye contact is one of the most important aspects of positive body language.

5. The underlined “going the extra mile to help them” in the last paragraph means “going a long way to help them”.

答案是:

—Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs.
—____________. I'll call you tomorrow.

Sorry, it's not clear

That sounds all right

Sorry, we didn't discuss about that

答案是:

—Hello, this is Lucas Bowen. I'd like to order some machines.
—___________. When do you need them?

Sorry, I am busy 

No problem

No, you can do it online

答案是:

______ has good reputation will sooner or later be successful in his business.

Whatever

Whoever

Whichever

答案是:

They wanted to ______ a discussion on economics.

initiative

initiate

initial

答案是:

— Betty, we'll have a buffet party next Saturday. Will you join us?
— _______ , Susan. Thank you!

I'd love to

I'm afraid not

By no means

答案是:

Among the critiques were allegations ____ some franchise uses its political influence to increase its profits.

which

what

that

答案是:

阅读理解:根据文章内容,判断正误(每题10分)。

Four Tips for Becoming a Franchisee

  If you want to become a franchisee, the tips below can help you to find the perfect opportunity.
  Be focusd on your preference. On the stage of decision-making, the bottom line is: Don't rule out a business without learning or seeing what the day-to-day will look like. For instance, think about a mom returning to the work force who knows she wants to interact with children on a daily basis. Among the hundreds of options there, she needs to decide if she would like to be hands on as a teacher or if she would rather manage a facility that tutors children in math. Deciding between the two is easy if she considers which day-to-day position she would prefer and how that will impact her other goals.
  Be proactive with your research. After you've determined what role you want in a franchise, it's important to start researching different options. Physically visit many different franchise locations and browse the web and then determine what will be a fit in your community.
Make sure the franchisor has experience. Before signing on to a franchise, it is essential to ask the franchisor about the executive team and its past industry experience. Find out if the company leaders have had significant experience at another franchise and are now applying that knowledge successfully.
  Read the franchise disclosure document carefully. The first thing to look at is how much a franchise would cost to purchase. Make sure you have a financial advisor who can look at that item with you and see the type of profit a franchisee can make on average. It's also important to take a look at the post-termination clause in the agreement to make sure that when you want to leave the business, you know the terms well and your interests are properly protected.

Decide on a business with learning or seeing what the day-to-day will look like.

2. Before you've determined what role you want in a franchise, it's time to start the business.

3. Before signing on to a franchise, the essential job is to ask the franchisor about the executive team and its past industry experience.

4. The first thing to look at is how long a franchise would take to purchase.

5. To make sure that when you want to leave the business, you have made enough money and you are satisfied with that.

答案是:

—Henry, what do you think of the new team?
— ________ , I think the team is starting to get along quite nicely.

Yes, you're right

Not so good

Very well on the whole

答案是:

—Are the Project Managers linking up OK?
—They seem to be, yes._________ .

One of them hopes to quit now

There's been a good atmosphere at the first management meetings

They don't seem to know each other

答案是:

The people in your department seem so ______ and nice to be around.

capacity

capable

capably

答案是:

The team members are _______ and helping each other out. 

going on

getting along

setting up

答案是:

阅读理解:根据上下文,补全对话内容(每题10分)。

  In business, people have to deal in person   all kinds of people. You may have to use English when talking to different people within your company who don't speak your language; these may be colleagues or co-workers, superiors or subordinates—who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal in English with people from   the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends, acquaintances or strangers—people of your own age, or people who are   or older than you. The relationship you have with a person determines the kind of language you use.
  This relationship may even affect what you say when you meet people: for example, it's not   to say “Hi, how are you!” when meeting the Managing Director of a large company or to say “Good morning, it's a great pleasure to meet you” when being introduced to a person you'll be working closely with in the same team.
  Remember that people form an impression of you from the way you speak and behave—not just from the   you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere—and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another.
  Remember also that your body language, gestures and expression may tell people more about you than the words you use.

答案是:

— Looking at this, if my calculations are correct, we are about five thousand dollars over budget.
— That's right.__________.

It will cost about eight percent more than initially projected

 We will need another four thousand dollars to cover the cost 

It's going to cost about five thousand more to complete the first order

答案是:

I'm still working on ______ a few problems.

iron in

to iron at

ironing out

答案是:

There are more and more ______ of software for accounting, this has made the different types of software more accessible in terms of costs and variety.

manufacturers

manufacturing

manufactures

答案是:

—Have you ever tried shopping online?
—No, never. ____________, especially for clothes and shoes.

I prefer to actually see and touch what I'm buying before I pay for it 

I prefer not to actually see and touch what I'm buying before I pay for it

I would rather surf online and I pay for it immediately 

答案是:

—Amy, do you shop online often?
— ______________.

No, I don't think so 

That's a good idea

Yes. It's very convenient and the price is often lower than in store

答案是:

Then your _____will be sold by auction.

 stiff  

staff 

stuff 

答案是:

 Without close quality control, we may _____ fraud, and the e-shop may suddenly go offline, so you can't get a refund. 

account

discount 

encounter  

答案是:

If people ________we're very valuable they won't buy our stock.

do think

think

don't think

答案是:

 Wellthe day we offer stock for sale is the day we will see how much______there is in our company. 

fact

fate

faith 

答案是:

翻译:为句子选择正确的翻译(每题10分)。

Not all corporations are traditional businesses that sell stock.  
A. 所有的公司都不是出售股票的传统企业。
B. 并非所有的公司都是出售股票的传统企业。
C. 并非所有的公司都是非出售股票的传统企业。

2. But don't forget, some of those companies made a killing.  
A. 但是不要忘记,一些公司垮掉了。
B. 但是不要忘记,一些公司进行了谋杀。
C. 但是不要忘记,一些公司赚了大钱。

3. I don't think there's a lot of appetite for adventure in the market right now.
A. 我不认为如今在市场中有很多冒险的欲望。
B. 我认为如今在市场中没有很多冒险的欲望。
C. 我认为如今在市场中有很多冒险的好奇心。

4. I see our company as entering a transitory period.  
A. 我认为我们公司正进入一个过渡期。
B. 我明白我们公司正进入一个过渡期。
C. 我看着我们公司正进入一个过渡期。

5. We simply don't have the funds to make any serious investments towards obtaining a bigger market share.  
A. 我们根本没有资金进行严肃的投资买到更大的市场股份。
B. 我们根本没有资金进行严重的投资达到更大的市场分享。
C. 我们根本没有资金进行大量的投资获取更大的市场份额。

答案是:

—__________________?
— I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.

How would you like to go

Where shall I make hotel reservation

When do you plan to leave

答案是:

Can you fill me ____________ ? I need some detailed information.

in

up

out

答案是:

If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.

to visit

visiting

visited

答案是:

— What does the customer's complaint say?
— _________________.

He says he will write us a thank-you letter

He says he hasn't gotten back the monitor for repairs

He wants to know whether we could give him a discount

答案是:

Customers won't find store clerks sitting around _________ .

watching TV or playing cards

to watch TV or play cards

watching TV or to play cards

答案是:

We can't manage that ____ you pay for the installation. 

if

until

unless

答案是:

When the rest of the room ______ emotional, stay cool and use logic to negotiate and close.

get

gets

got

答案是:

In businesswhatever you do, do not ____ illegal benefit.

chase

choose 

challenge

答案是:

阅读理解:根据文章内容,判断正误(每题10分)。

The Golden Rules of Negotiating


  The art of negotiating is a difficult skill for most of us, even good salespeople. Here are three golden rules for you to follow:
   Always Start the Negotiations.
  You must initiate the process. This is because whoever controls the start of the negotiations tends to control where they end. If you let the other party start negotiations, you will be constantly giving up control, often without even realizing it. For instance, when you ask someone what his project budget is, you are allowing him to start the negotiations. You will then spend your time chasing his number rather than finding the best solution. So, never let the other party control the negotiations.
  2. Always Negotiate in Writing.
  The purpose of negotiations is to arrive at a formal written agreement, not tell a story or spend time talking. From the first moment you begin a proposal, you should create a document and take it to the client. It will include all the points of agreement and become real to the prospective customer. Negotiating first and then having to create a document adds unnecessary time to a transaction. But if you build your written agreement as you negotiate, you are prepared to ask for a signature the moment the decision to buy is made.
  3. Always Stay Cool.
  The negotiation table can be loaded with agendas, egos and emotions. Great negotiators know how to stay cool, providing leadership and solutions, while the rest of the room becomes insanely invested in personal agendas and useless emotions. Crying, getting angry and blowing off steam may make you feel good, but such behavior will not benefit you while negotiating. When the rest of the room gets emotional, stay cool and use logic to negotiate and close.


1. If you let the other party start negotiations, you will be completely grasp the control, often without even realizing it.

2. So, never let both parties control the negotiations.

3. Negotiating first and then having to create a document doesn’t need necessary time to a transaction.

4. Great negotiators know how to stay cool, providing leadership and solutions, while the rest of the room becomes wild or helpless during the negotiation.

5. When the rest of the room gets out of control, stay cool and use logic to negotiate and close.

答案是:

—I am going to ask for a pay rise.
—_________.

 I don't think you are worth 

Let me pay for it

I think you may talk to your boss 

答案是:

—How was your trip to London, Jane?
— ___________.

Oh, wonderful indeed

By plane and by bus

The guide showed me the way

答案是:

While the other people ____ and discussed the problem together, Ted ignored them.

interacted

intensive

interviewed

答案是:

Trademarks, proprietary service marks and regulations need _____ carefully.

to be observed

be observed

being observed

答案是:

The franchisor _____ the franchisee should observe the regulations to make the business go well. 

or

as well as

either

答案是:

翻译:为句子选择正确的翻译(每题10分)。

The franchisee can get more money than a direct employee because he or she has a vital interest in the business.  
A.因为特许经营者在公司中有切身利益,他/她能够比直属雇员赚更多的钱。
B.特许经营人能够比直属雇员赚更多的钱,因为他/她在公司中有重要的兴趣。
C. 特许经营人能够比雇员直接赚更多的钱,因为他/她在公司中有关键的利益。

2. It is said about 4% of all businesses in the United States are franchisee-worked.  
A.据说美国所有的贸易中,4%都是特许经营工作的。
B.它说美国所有的商业中,4%都是特许经营的。
C.据说美国所有的商家中,4%都是特许经营的。

3. But franchisor rules are usually very strict in the US as well as in most other countries.  
A.但是授权特许经营者非常严格,在美国与其他大多数国家一样。
B.但是在美国授权特许经营者的规则与其他大多数国家的一样,非常严格。
C.但是授权特许经营者的规则在美国与其他大多数国家一样好,非常严格。

4. Don't rule out a business without learning or seeing what the day-to-day will look like.  
A.如果没有学习和看到公司的日期,就不要规定一个公司。
B.不了解或看到公司的日期表,就不要控制一个公司。
C.如果不了解或看到公司的日常情况,就不要排除一个公司。

5. To be honest, after many years of hard work, tears and disagreements, I have made it through.
A.说实话,经过多年的艰苦工作、泪水和意见分歧,我还是渡过了难关。
B.经过多年的艰苦工作、泪水、意见分歧和讲诚信,我还是将它通过了。
C.要讲诚信,经过多年的艰苦工作、泪水和意见分歧,我还是穿越了它。

答案是:

_______ you have a job, you may be in the market for another one. 

Even if

When

Since

答案是:

Respecting fellow teammates keeps everyone in a good ______ and encourages overall team spirit. 

mood

state

situation

答案是:

— They want to make sure you're paying taxes on the money you make.
— ________ .

We're paying alright

At least, our records for money in are very complete

That's something you can improve by talking to human resources

答案是:

That's something you can improve by talking to human _______ .

courses

resources

sources

答案是:

I couldn't agree more. That's ______ I only do street shopping.

whether 

because  

why 

答案是:

 It's said that some measures have been taken _____ this problem.

dealing with 

to deal with 

dealt with 

答案是:

阅读理解:根据文章内容,判断正误(每题10分)。

Online Shopping Spree Sets Record

  Chinese shoppers spent billions online yesterday as they took advantage of discounts offered on Singles Day (November 11). It is a festival for young single people to celebrate by eating together, sending gifts or going shopping, thus seized on by online retailers to increase sales.
  It took only 13 hours for sales on just two online sites, Taobao and Tmall, to fly past last year's overall total of 19.1 billion yuan (US$3.1 billion).The final figure of Singles Day reached an astonishing 35.02 billion yuan as hundreds of thousands of consumers rushed to buy clothes, furniture, and home decoration items at discount prices. What friends and colleagues greeted each other with that day was “Bought anything today?” as they exchanged tales of bargains or disappointing news of popular items sold out minutes after the spree began at midnight.
  In under nine hours, turnover at the Alibaba Group's Tmall and Taobao sites had exceeded that of last year's Cyber Monday, a similar event in the United States.
  “We hope other e-commerce sites also did a good job as we want Singles Day to be a holiday for consumers and a good chance for retailers to discover the unmet needs of shoppers,” Jack Ma, founder and chairman of Alibaba Group, told reporters.
  “It's not a difficult thing to bring our total transaction size to 100 billion yuan in a couple of years but we hope to do more to help vendors and manufacturers to upgrade their products and service to reach more clients,” Ma said at a news briefing.

Online retailers took hold of the shopping spree to increase sales successfully.

2. The final figure of Singles Day for this year reached 19.1 billion yuan.

3. Cyber Monday is a similar event in the Great Britain.

4. Other e-commerce sites did as well as Alibaba Group on Singles Day.

5. Jack Ma's goal of transaction size is to reach 100 billion yuan in several years.

答案是:

—Can you tell us why you think this makes good business sense to you?
—We've been doing quite well on our own and we could probably survive like this for quite a few more years to come, but if we really want to take it to the next level, ____________.

the board of directors needn't take the present economic situation into consideration

it's not necessary for us to develop the company any more

we are going to have to consider finding more investors

答案是:

The proprietor owns all of the property of the business and is responsible  ________ everything. 

to 

for

at

答案是:

Okay, let's say we make a decision _____; what kind of price are we thinking about charging for our stock? 

to go public

going public 

go public

答案是:

阅读理解:根据文章内容,判断正误(每题10分)。

Three Americans Win Nobel Economics Prize

  The Royal Swedish Academy of Sciences awarded the Nobel Prize in economics to three Americans, Eugene Fama, Lars Peter Hansen and Robert Shiller on Oct. 14, 2013. Eugene Fama and Lars Peter Hansen are both professors at the University of Chicago. Robert Shiller is a professor at Yale University. They will share the prize worth about 1.2 million dollars.
  “This year's prize in economic sciences is about predictions.” All three of this year's prize winners are mainly known for their research and explanations of pricing forces in financial markets. They have had a big influence on the way people look at and talk about financial markets.
Eugene Fama's research on financial markets in the 1960s led market watchers to change their ideas about investing. His ideas are linked to the theory that markets are efficient, which means market actors taking all available information to create the correct price for things at any given time. This also means that over short periods of time, it is not possible to predict prices.
  Robert Shiller found, however, that over long periods, the opposite is true. It is possible to predict the movement of prices and that price changes are linked to human behavior.
  The findings of both economists have led to the growth of index funds, investing many different securities as a way to reduce risk. Mr Shiller also helped to create the Standard & Poor's Case-Shiller home prices index. That index follows home prices across the United States.
Lars Peter Hansen developed a method for studying historical pricing information. His method supports Mr Shiller's findings and has influenced efforts to predict prices in the financial industry.
  The Nobel Prize in economics was not created by Alfred Nobel, but was established in his memory by Sweden's central bank in 1968.

The Royal Swedish Academy of Sciences awarded the Nobel Prize in electronics to three Americans on Oct. 14, 2013.

2. Eugene Fama, Lars Peter Hansen and Robert Shiller won the prize for their research and explanations of pricing forces in financial markets.

3. Eugene Fama's research on financial markets in the 1960s resulted in some change in how market watchers look at investing.

4. The findings of both economists have led to the growth of price prediction, investing many different securities as a way to reduce risk.

5. The Nobel Prize in economics was established in memory of Alfred Nobel by Sweden's central bank in 1968.

答案是:

Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.

buy

buying

to buy

答案是:

阅读理解:根据文章内容,判断正误(每题10分)。

Traveller’s Check

  Many of the banks and travel services in western provide a convenience for travellers by issuing traveller's checks. Travellers, when buying the checks, have to sign the checks in the presence of the bank or service clerks. During the trip, travellers can cash the checks from the agencies of the bank or the travel service whenever they need after their counter-signatures are recognized. A lot of travellers like to buy these checks as they don't have to take along much cash and worry about counterfeit signatures. The agencies will get back the money they have paid by sending the checks to the issuing offices.   
  Traveller's checks are generally of small face value, such as ten or twenty dollars, or five or ten pounds, for miscellaneous payments. There is no time limit for their circulation period. It is very profitable for the issuing offices to finance the funds they collect by issuing traveller's checks because they not only receive a service charge from the check buyers, but they also don't need to pay any interest no matter how long the checks remain in circulation before clearing. This is why banks and travel services are willing to provide this convenience. 

It is convenient for the travellers to travel around the world as many banks and travel services issue travellers' checks. 

2. There are no signatures of travellers who have bought the checks.

3. Quite a few travellers like to buy the checks. 

4. Travellers do not worry about the circulation period of the checks as there is no time limit for it.

5. Banks and travel services are reluctant to provide travellers'checks.

答案是:

Some of the customers' complaints seem _________ .

inacceptable

unacceptable

unaccepted

答案是:

If things have _________ , the person you're talking to will want to know the reasons.

got up

gone wrong

turned down

答案是:

阅读理解:根据文章内容,把每一段和其所谈论的话题相匹配(每题10分)。

Customer Service


The American idea of customer service is to make each customer the center of attention. And wherever you go, good customer service means making customers feel special.

2. When customers get to a store, they are treated as honored guests. Customers don’t usually find store clerks sitting around watching TV or playing cards. Instead, the clerks greet them warmly and offer to help them find what they want. Customers usually don’t have to ask how much items cost, since prices are clearly marked.

3. When customers are ready to checkout, they can go to the nearest and shortest checkout lane. Good stores open new checkout lanes when the line ups get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm “thank you and have a nice day” from the clerk.

4. In America, customer service continues long after the sale. Many products come with a money-back guarantee. Expensive items like cars, computers or stereos often have a warranty that ensures trouble-free use for a period of a year or more. Advertisements regularly include the motto, “Your satisfaction is guaranteed”. So if there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.

5. Customer service in America grows out of the belief that “the customer is always right”. If a person receives poor service from a store, he probably will avoid shopping there in the future. On the other hand, customers often remain loyal to a business that has excellent service even if their prices are high.

答案是:

—I'll be away on a business trip. Would you mind signing for my express delivery?
—________________.

have no time

I'd rather not

I'd be happy to

答案是:

I really ______ the effort you have put in on your team's current project. 

thank

grateful

appreciate

答案是:

Large organizations will find ______ impossible to manage all these data if manual accounting were used.

what

that

it

答案是:

Sometimes I surf online shops to check some related information, and then go to a physical store to do the ______ shopping.

virtual 

simulated   

actual

答案是:

They exchanged tales of ____ or disappointing news of popular items sold out minutes after the spree began at midnight.

bargains 

deals  

goods

答案是:

完形填空:选择正确答案,补全文章(每题10分)。

  There is nothing in the US quite like Black Friday. Before midnight on Thursday, in malls across the US, people start queuing   outside the locked entrances of stores, making longer and longer lines,   coupons (优惠券), sipping coffee and hot chocolate, rubbing their hands and stamping (跺脚) their feet for warmth,   chatting, and waiting for the clerks to open the door when the time arrives.
  Black Friday, the day after Thanksgiving, which   on Nov 28,2014, “has become in recent decades a special American holiday”, said the International Business Times. Indeed, up to 147 million Black Friday shoppers were expected to   the dark of night and the elbows (手肘) of other shoppers so that they could bring home some bargains, according to the US National Retail Federation.

答案是:

But Jerry, have you really thought this ______? You would essentially be giving up the company that your great-grandfather built.

through

 of

about

答案是:

Looking your customers in the eye shows that we are listening to them and hearing _________ .

why are they saying

how are they saying

what they are saying

答案是:

翻译:为句子选择正确的翻译(每题10分)。


By understanding how non-verbal communication works, a negotiator must be able to understand the information the other participants are giving out non-verbally.

A.通过理解非语言性交际如何起作用,谈判者一定能够理解其他参与者透露的非语言性信息。
B.要理解非语言性交际如何运行,谈判者必须理解其他参与者给出的非语言性信息。
C. 通过理解非语言性交际是如何工作的,谈判者必需能够理解其他参与者非语言性地给出的信息。

2. Look the person in the eye with honesty and respect.

A.用诚实和尊敬看待这个人。
B.诚实而尊敬地注视这个人。
C.诚实并尊敬地用眼看这个人。

3. If possible, it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room.

A. 如果有可能,可以帮助谈判双方花时间一起在谈判室以外的舒适氛围中。
B. 如果有可能,让谈判双方花时间一起处于谈判室以外的舒适氛围,可能会有帮助的。
C. 如果有可能,谈判双方花时间一起在谈判室以外的舒适的环境中,肯定会有帮助的。

4. This is because whoever controls the start of the negotiations tends to control where they end.

A.这是因为无论哪一方掌控了谈判的开始,往往都会将谈判导致结束。
B.这是因为无论谁曾经掌握了谈判的开始,趋势都会主导谈判的地点。
C.这是因为无论谁控制了谈判的开始,谁往往就能掌控谈判的结果。

5. The negotiation table can be loaded with agendas, egos and emotions.

A.谈判桌承载着议事日程,自我意识和各种情绪。
B.谈判桌负荷着议事日程,自尊心和不同情绪。
C.谈判桌充满了议事日程,自我意识和情感。

答案是:

Cooperating is simply working together ______ teammates ______ the good of the team.

as…for

with…at

for…on

答案是:

Did you get the financial records _______ shape for your audit next month?

into

in

from

答案是:

For a limited company, this will include the money ______ issuing shares, and is known as the share capital.

 raise for

raised by

raising at

答案是:

翻译:为句子选择正确的翻译(每题10分)。

Shopping online is getting more and more popular.  
A. 网上购物越来越流行。
B.网上购物越多,就越受欢迎。
C.越多的网上购物,就越多地得到流行。

2. Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online.  
A.沃尔玛公司期待注册其最大的网购星期一,然而却实现了黑色星期五周末在线记录。
B.沃尔玛公司预测其注册的最大的在线星期一,又突破了黑色星期五周末在线记录。
C.沃尔玛公司要求星期一网络技术注册,再次刷新了黑色星期五周末在线记录。

3. Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.
A. 从塔吉特到西尔斯的零售商们正迅速把网购一星期改为像网购星期一的促销,因为在线交易在星期一之后也很好。
B.从塔吉特到西尔斯的零售商们正迅速把网购星期一演变为网购一星期的促销,因为在线交易除了星期一之外都很好。
C. 从塔吉特到西尔斯的零售商们正迅速把网购星期一发展成为更似网购一星期的促销,因为在线交易在星期一之后也很好。

4. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers.  
A.在线市场部分销售状况良好,原因是消费者去这些网站购买普通零售商店在售的畅销产品。
B.在线市场销售状况良好,部分原因是,消费者去这些网站购买普通零售商店在售的畅销产品。
C.在线市场销售状况良好,原因是部分消费者去这些网站购买普通零售商店在售的畅销产品。

5. Click the button “buy” or “add to my shopping cart” to continue shopping other items or check out.  
A. 点击按钮“购买”或“加入购物车”,继续购买其他商品或检查商品。
B.点击“购买”按钮或“加入购物车”,继续购买其他商品或结账离开。
C.点击“购买”或“加入购物车”按钮,继续购买其他商品或办理退货手续。

答案是:

One kind of partnership is called a limited ________partnership.

obligation

 responsibility

liability 

答案是:

We used to ____________ cash advances.

had

having

have

答案是:

To attract investors, the government has _____ its tax and labor laws.

adapted

applied

adjusted

答案是:

You can show respect to your teammates _______ everyone fairly and equally.

to treat

treated

by treating

答案是:

—Did you get your financial records into shape for your audit next month?
— _______. Keeping a strict account of all our incoming and outgoing is not an easy task.

It seems our records are always a little incomplete 

It's a piece of cake

I'm still working on ironing out a few problems

答案是:

—Are there any disadvantages to shopping online?
—___________. But I think this problem will be solved soon.

It makes life easy

 It takes some time for the stuff you buy online to arrive

The stuff you buy online arrives quickly.

答案是:

______ friends and colleagues greeted each other with that day was “Bought anything today?”

That  

Who

What

答案是:

— What is the distance between the new building and your office?
— _________________.

It is near to the bus stop

It is about 15 kilometers

It is very close

答案是:

The customer service representative will often allow customers to exchange the product they bought or return it for a full _________ .

compensation

repay

refund

答案是:

That might be acceptable ______ you handle the insurance fees.

if

whether

even if

答案是:

—But then we'll have to accept a Board of Directors chosen by our stockholders. Wouldn't that limit us in many ways?
—Certainly. But if you consider the massive capital investment that we'll receive, you'll understand that this could take our company —————— .

from being a big firm to being one of the medium-tier players

from being a medium-tier firm to being one of the big players

from being a medium-tier firm to being one of the small players

答案是:

His method supports Mr Shiller's findings and has ________efforts to predict prices in the financial industry.

influenced

 influentially

influence

答案是:

The processing time ____________ per embassy.

various

variety

varies

答案是:

—Are the Project Managers sharing information and contacts and so on?
— ________ .

Yes, there's really nothing to worry about

Yes, they hesitate to do it

No, they are doing very well

答案是:

The long-term assets are known as ______ assets.

fixed

current

net

答案是:

The executive team have to hold an urgent meeting ____ they see the bad market feedback.

before

because

whether

答案是:

完形填空:选择正确答案,补全文章(每题10分)。

Alibaba Seeks to Raise Billions in IPO

  Investors in the United States are preparing for the first public sale of stock in the Chinese company Alibaba. The company sells goods   linking buyers and sellers in the huge Chinese online market. Alibaba is expected to   its initial public offering, called an IPO, in September on the New York Stock Exchange.
  The total value of the company, based in Hangzhou, has been estimated at about $200 billion. Reports from Bloomberg News say Alibaba is offering investors a 12 percent   of the company. That would mean the company could raise   $20 billion dollars in the public stock sale.
After the IPO, Alibaba could become one of the most   technology companies in the world. Apple, for example, has a market value of about $600 billion. Google is valued at about $390 billion and Microsoft is worth about $370 billion.

答案是:

—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.
—__________________You've been itching to go on a business trip for months.

I am sorry to hear that.

Great! You must be happy.

So what?

答案是:

—__________________?
— Yes, business class.

Will you fly business class

When do you plan to leave

Where shall I make hotel reservation

答案是:

Please ____________ an open return flight from Barcelona to Frankfurt.

paper

text

book

答案是:

Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________. 

checks

cash

credit cards

答案是:

Traveller's checks are generally ____________ small face value.

at

on

of

答案是:

阅读理解:根据文章内容,完成选择题(每题10分)。

Schengen Visa Application Steps


  Identify the country or countries you will be travelling to. It is particularly important to know which countries you are travelling to because it determines where and how you are going to send your application.
  ● If you are intending to visit just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.
  ● If you are intending to visit two or more Schengen countries, your application must be sent to the embassy or consulate of the country that shall be your main destination.
  ● If you are intending to visit several Schengen countries, but do not have a main destination, you should apply for the visa at the embassy or consulate of the first Schengen country on your travel itinerary.
  Fill out an application form beforehand to obtain a Schengen visa. You can download and print off the form online.
  Prepare all the requirements for your Schengen visa application. Depending on the consulate or embassy, you are required to show the following documents:
  ● A valid national passport
  ● Evidence showing the purpose of your trip (e.g. hotel reservations)
  ● Proof of medical insurance
  ● A round-trip travel ticket
  ● Proof of funds
  Check the processing time to ensure you get your Schengen visa on time. The processing time varies per embassy, so it is important to take the processing time into account when planning your trip.


This passage is mainly about  .
A. what is a Schengen visa
B. who can apply for a Schengen visa
C. how to apply for a Schengen visa

2. If you are intending to visit two or more Schengen countries, you will need to send your application  .
A. to the embassy or consulate of the country that shall be your main destination
B. directly with the embassy or consulate of that particular country
C. to the embassy or consulate of the first Schengen country on your travel itinerary

3. You can download and print off the form  .
A. via your phone
B. on the Internet
C. by your friends

4. You are required to show the following documents EXCEPT  .
A. a round-trip travel ticket
B. a valid national passport
C. a birth certificate

5. The processing time is   per embassy.
A. different
B. the same
C. similar

答案是:

— The client said he had to send a monitor back three times before the problem was solved. Do you have a reason for this?
— _________________.

Well, I wonder whether the recent layoffs are affecting the quality of our customer service

What do you think? But I have no idea 

That's the client's own problem, I guess

答案是:

— How do you calculate the fee if we ask you to move the office furniture?
— _________________.

We can give you a 10% discount

Sorry, we are not available these days

The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move

答案是:

If any of the articles are damaged during move, you may make a _________ for compensation with our company.

request

demand

claim

答案是:

The American idea of customer service is _________ each customer the center of attention.

made

to make

make

答案是:

Customers often remain _________ to a business that has excellent service even if their prices are high. 

A.loyal

B.loyally

C.loyalty

答案是:

完形填空:选择正确答案,补全文章(每题10分)。


  Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being   .
  Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.
  Top notch service will create   and a returning customer, which is what we all must strive for.
  Excellent customer service is   to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a   . Greet them in a friendly manner, whether that be via telephone, email or in person.
Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not   ; it's a requirement for businesses to survive.
  选自:http://marketing.about.com/od/plantutorialsandsamples/a/What-Is-Customer-Service.htm

答案是:

—I'll also throw in the discount of 10% on your up front deposit. What do you think about this suggestion?
—______________.

Ok, I think we've both have done our best for this

No, the suggestion is too bad

Ok, you will benefit more than us

答案是:

— Could you be so kind as to turn down that rock “n” roll? I'm preparing for tomorrow's meeting report.
— ______________.

It's none of you business

No, I don't think so

Sure. Sorry to disturb you

答案是:

At the same time, the negotiator keeps things secret ____ would limit his/her ability to negotiate.

who

what

that

答案是:

Their skill and ____ has got them on the sales team. 

laziness

discourage

enthusiasm

答案是:

Although he has sought to find a peaceful _____, he is facing more pressure from his business rivals.

solute

solve

solution

答案是:

完形填空:选择正确答案,补全文章(每题10分)。

  Another example is reading non-verbal communication.   read the non-verbal communication of another person can be a great asset in the communication process. By being aware   different signs and expressions   a person gives verbally and non-verbally, a negotiator can adjust his/her approach and the negotiation can go smoothly. If   , it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. Being familiar with another person helps you to   the differences between verbal and non-verbal communication within the negotiation atmosphere.

答案是:

—Thanks for inviting me, John, but I've already made other plans.
— _________. Maybe another time.

I hope you enjoy it

That's good

Oh! I'm sorry to hear that

答案是:

— I had a really good weekend at the seaside.
—____________.

Oh, that's very nice of you

Oh, I'm glad to hear that

It's a pleasure

答案是:

Some of the _____ solutions will support these requirements better at the moment. 

property

prosperity

proprietary

答案是:

It should ____ that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it.

recognize

be recognizing

be recognized

答案是:

We didn't understand how difficult it was to ____ such a breakfast. 

district

distribute

distract

答案是:

阅读理解:根据上下文,补全对话内容(每题10分)。

操作提示:通过下拉选项框,选择答案。

A. it doesn't sound too complicated

B. Then what about the qualifications of a franchisee

C. Sure, what do you want to know

D. Thank you very much for all the information

E. could you tell me how long a franchise contract will last

Ada wants to do franchise business and turns to Bill for some information about franchise business.
Ada: Hi, Bill. I am really interested in franchising opportunities. Would you be able to give me some advice?
Bill:   ?
Ada: Ok, first, what are the qualifications that a franchisor should have?
Bill: Generally speaking, a franchisor should be a well-developed company with business resources such as a trademark, trade name and business model.
Ada:   ?
Bill: A franchisee should have the necessary funds, work goals and employees, etc.
Ada: Yes,   . Would you please tell me something about the franchise fees?
Bill: Ok. The fees for the franchise are an initial fee and a usage fee.
Ada: Now,   ?
Bill: In general, it is no less than three years. Then both the franchisor and the franchisee may talk about the conditions, and see whether the contact needs to be rewritten.
Ada:   .
Bill: My pleasure.

答案是:

—Larry is the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.
— ________ . You'll always have some co-workers that are harder to work with than others, you know.

I have the same feeling to you

You really have it

You shouldn't be so negative

答案是:

—I'm really fed up with Larry!
— ________

I'm sorry to hear that.

Really?

Hey, what's up?

答案是:

Teammates who have team spirit are more satisfied ______ their team activities. 

to 

with

at

答案是:

Even though he's ______ out of college and still a bit green, he is a great co-worker. 

flesh

fresh

flash

答案是:

Better understanding of team work can make you a more effective employee and give you an extra ______ in your corporate office. 

edge

badge

age

答案是:

翻译:为句子选择正确的翻译(每题10分)。


Team building skills are critical for your effectiveness as a manager or entrepreneur.
A. 为了经理或企业家的有效性,团队建设技能很关键。
B. 作为一名经理或企业家,团队建设技能对提升有效性至关重要。
C. 团队建设技能对经理或企业家的有效性持批判态度。

2. In real life, team work success rarely happens by itself if there are no focused team building efforts or activities.
A. 实际生活中,如果没在团队建设上付出过专注的努力或活动的话,团队工作是很难独自成功的。
B. 实际生活中,如果没有关注的团队建设努力或活动的话,团队工作本身是不会成功的。
C. 实际生活中,如果没有聚焦的团队建设努力或活动的话,团队工作自己也是会成功的。

3. Teammates who have team spirit are better able to work together and achieve team goals.
A. 团队中,谁有团队精神,谁就能一起合作并实现团队目标。
B. 有团队精神的队友能更好地协同工作,实现团队目标。
C. 有团队精神的队友比较好,能一起合作并实现团队目标。

4. Acting cooperatively is a good way to show team spirit because doing so contributes to the overall success of the team.
A. 合作是表现团队精神的好方法,因为这样做有助于整个团队的成功。
B. 合作行动是展示团队精神的好方法,因为这样做能构成整个团队的成功。
C. 互助合作是好路子,能展示团队精神,也能帮助整个团队成功。

5. Team members must fulfil their duties with their full efforts.
A. 团队成员必须用全部的努力来实现自己的义务
B. 团队成员必须凭借全部的努力来满足自己的义务。
C. 团队成员必须尽全力履行自己的义务。

答案是:

— I thought that if I could get your support first, it might make getting approval easier.
— _________ .

We will need another four thousand dollars to cover the cost

Well, you've got my support on this

You only need a budget increase for the first order

答案是:

— How much of a problem meeting the budget?
— _______.

The product should finance itself

Well, it seems that we underestimated the costs

You only need a budget increase for the first order

答案是:

 The bottom half shows ______ this money came from.  

where

what

why

答案是:

Current _______ are those debts that must be paid within the year.

assets

equities

liabilities

答案是:

It will _______ about eight percent more than initially projected

spend

pay

cost

答案是:

完形填空:选择正确答案,补全文章(每题10分)。

Alibaba Seeks to Raise Billions in IPO

  Investors in the United States are preparing for the first public sale of stock in the Chinese company Alibaba. The company sells goods   linking buyers and sellers in the huge Chinese online market. Alibaba is expected to   its initial public offering, called an IPO, in September on the New York Stock Exchange.
  The total value of the company, based in Hangzhou, has been estimated at about $200 billion. Reports from Bloomberg News say Alibaba is offering investors a 12 percent   of the company. That would mean the company could raise   $20 billion dollars in the public stock sale.
After the IPO, Alibaba could become one of the most   technology companies in the world. Apple, for example, has a market value of about 

390 billion and Microsoft is worth about $370 billion.

答案是:

—________________ , but I still have the feeling that it's not safe enough.
—I couldn't agree more. That's why I only do street shopping.

Paying online is much unsafe than before

Paying online is less safer than before

 Paying online is much safer than before

答案是:

—Some friends say when they get the article, ______________.
—That happens. So close quality control is needed to avoid e-shoppers' fraud.

it's quite different from what they saw on the website advertisement

it's quite same to what they saw on the website advertisement

it's easy to lose personal information

答案是:

Chinese shoppers spent billions online yesterday as they took advantage _____ discounts offered on Singles Day (November 11). 

 in

of

with

答案是:

An on-line virtual supermarket ______ the real supermarket, which makes it feel so real. 

stimulates  

simulates  

simulators

答案是:

What's more, it's not always so ______ for us to pay online as hackers might steal our user name and password.

safety  

safe  

safely  

答案是:

阅读理解:根据文章内容,选择正确答案(每题10分)。

Cyber Monday Clicks in with Record Sales

  Cyber Monday rocked while mobile sales roared.
  The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smartphones and tablets drove nearly a third of traffic — and for some retailers, more than half. 
  Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.
  Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.
  As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.
  Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.

Retailers used mobile devices and drove nearly a third of traffic, or even more than half to online shopping. As we know that doesn't belong to the mobile device.
A. tablets
B. smartphones
C. personal computer

2. PlayStation 4 and Xbox One consoles were sold out on the afternoon Monday although they weren't even discounted.  
A. eBay.com
B. Walmart.com
C. Amazon.com

3. According to sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%.
A. Walmart
B. Rue La La
C. Channel Advisor

4. Cyber Monday deals on Sunday with a “Cyberthon” that drew more than people to the site.  
A. 350,000
B. 35,000
C. 3,500,000

5. We can infer from the passage _____ isn't an online retailer.  
A. Sears
B. Channel Advisor
C. Walmart

答案是:

—You mean... like becoming a publicly-traded company?
—That's right. ______________ .

It's something we should give serious consideration to

It will still be a privately held company

It will become a privately held company 

答案是:

—Okay, what is the decision?
—As you know, we have been a privately held, family-owned company for over 120 years,_____________.

and I think it definitely has a bright future

but it may be time to consider some major changes

but the company faces tough competition 

答案是:

The same is true ______individual proprietorships.

of

to

at

答案是:

Can you tell us why you think this makes good business ______to you?

deal  

sense

program

答案是:

His ideas are linked to the theory________markets are efficient, which means market actors taking all available information to create the correct price for things at any given time. 

 which

who

that 

答案是:

阅读理解:根据文章内容,选择正确答案(每题10分)。

Organizing a Business in Different Ways

  Businesses are structured in different ways to meet different needs. The simplest form of business is called an individual or sole proprietorship. The proprietor owns all of the property of the business and is responsible for everything.
  Another kind of business is a partnership. Two or more people go into business together. An agreement is usually needed to decide how much of the partnership each person controls. One kind of partnership is called a limited liability partnership. These have full partners and limited partners. Limited partners may not share as much in the profits, but they also have less responsibility for the business. Doctors, lawyers and accountants often form partnerships to share their risks and profits. A husband and wife can form a business partnership together. Partnerships exist only for as long as the owners remain alive. The same is true of individual proprietorships.
  But corporations are designed to have an unlimited lifetime. A corporation is the most complex kind of business organization. Corporations can sell stock as a way to raise money. Stocks represent shares of ownership in a company. Investors who buy stock can trade their shares or keep them as long as the company is in business.
  A corporation is recognized as an entity—its own legal being, separate from its owners. A board of directors controls corporate policies. The directors appoint top company officers. The directors might or might not hold shares in the corporation. Corporations can have a few major shareholders, or ownership can be spread among the general public. But not all corporations are traditional businesses that sell stock. Some non-profit groups are also organized as corporations.

This passage is mainly about  .
A. why different forms of business run
B. when different forms of business raise money
C. how different forms of business are organized

2. What is usually needed to decide the portion of the partnership each person controls?
A. A rule.
B. An agreement.
C. A regulation.

3. Who are not included in limited liability partnerships?
A. Full partners.
B. Limited partners.
C. Unlimited partners.

4. How can corporations raise money?
A. By selling stock.
B. By buying stock.
C. By holding corporation shares.

5. Who controls corporate policies in a corporation?
A. Chairman of the board.
B. A board of directors.
C. The owner of the corporation.

答案是:

提示:下载前请核对题目。客服微信:diandahome
下载的文档都包含参考答案
特别声明:以上内容(如有图片或文件亦包括在内)为“电大之家”用户上传并发布,仅代表该用户观点,本平台仅提供信息发布。